Privacy Policy

Last Updated: May 7, 2026

Dick’s Drive-In Restaurants (“Dick’s Drive-In,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website, ddir.com (the “Site”) including visitors to our online store.

This Privacy Policy explains how we collect, use, and share information when you visit our Site or interact with us online.

By continuing to use our Site, you agree to this Privacy Policy.

1. Information We Collect

We do not require user accounts or logins to access our Site. However, we, and our service providers, may collect limited information in the following ways:

1.1 Information You Provide Voluntarily

  • When you contact us via email, phone, or forms on our Site; and

  • When you place an online merchandise order through our store.

This may include your name, email address, phone number, mailing address, and any information you include in your message.

1.2 Information Collected Automatically

When you visit the Site, we using third-party tools, automatically collect certain information about your device and browsing activity, such as:

  • IP address and general location (city/state);

  • Browser type and version;

  • Device type and operating system;

  • Pages visited, time on site, and referring URLs; and

  • Mouse clicks, scrolling, and other site interactions.

This information helps us understand how visitors use our Site so we can improve usability and performance.

2. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, site functionality, and marketing. These may include:

2.1 Meta (Facebook) Pixel

The Meta Pixel helps us measure the effectiveness of our advertising and understand how visitors engage with our website. The data collected may include information about your activity on our Site, such as pages visited or actions taken.

Meta may combine this information with other data it holds, in accordance with its own policies. For more information, visit Meta’s Data Policy or adjust your ad preferences at Facebook Ad Settings.

2.2 Microsoft Clarity

We use Microsoft Clarity, a tool that provides fully anonymized analytics about how visitors use our Site (for example, through heatmaps and session replays). Clarity may record click, scroll, and interaction data, which is processed in accordance with the Microsoft Privacy Statement. It does not record or display any keystroke data made by the user.

2.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our Site. Google Analytics collects information such as pages visited, time spent on the Site, device type, and general geographic location. This data is aggregated and anonymized where applicable and is processed in accordance with the Google Privacy Policy. Google Analytics does not provide us with personally identifiable information, nor record or display keystroke data.

2.3 Managing Cookies

Most browsers automatically accept cookies, but you can modify your settings to decline or delete them. Note that disabling cookies may affect your browsing experience.

To opt out of targeted advertising more broadly, visit:

3. How We Use Information

We use collected information to:

  • Operate, maintain, and improve our website;

  • Understand visitor behavior and site performance;

  • Respond to customer inquiries and support requests;

  • Process merchandise orders and shipments;

  • Market our brand and measure advertising effectiveness; and

  • Comply with legal obligations and protect our rights.

We do not sell personal information.

4. Data Sharing and Disclosure

We may share information with:

  • Service providers who help us operate our Site, process payments, or fulfill orders (e.g., hosting, analytics, or shipping partners);

  • Advertising and analytics partners, such as Meta, Google Analytics, and Microsoft Clarity, as described above; and

  • Law enforcement or legal authorities, when required by law or to protect our rights and safety.

We do not sell or rent your information to third parties.

5. Your Privacy Choices

You can:

  • Adjust your browser settings to block cookies or tracking;

  • Opt out of personalized ads using the links above; and/or

  • Contact us to request access to, correction of, or deletion of personal data (where applicable law grants those rights).

Please note that we may retain limited data as required by law or for legitimate business purposes.

6. Data Retention

We retain collected information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information collected through our Site. However, no online platform can guarantee complete security.

8. Children’s Privacy

Our Site is not directed to children under 13 or to minors. We do not knowingly collect personal information from minors. If we learn that a minor, including a child under 13 has provided information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent version. Changes take effect when posted.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

DICK’S DRIVE-IN RESTAURANTS
Dick’s Drive-Ins, Ltd., L.P.

MAIN OFFICE
4426 2nd Ave NW
Seattle, WA 98105-6191

PHONE
(206) 634-0300

WEBSITES
https://ddir.com
https://ddir.store

GENERAL CONTACT
[email protected]