accessibility statement

Last updated: May 7, 2026

Dick’s Drive-In Restaurants is committed to providing a digital experience that is accessible to all visitors, including those with disabilities. We believe everyone should be able to enjoy equal access to information, products, and services offered through our website and online platforms.

We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve inclusive design and usability.

Conformance Status

The Dick’s Drive-In website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define accessibility standards for individuals with a wide range of disabilities.

Our ongoing efforts include periodic evaluations, both automated and manual, to identify and address accessibility issues. While we strive for full compliance, some content may not yet fully meet all accessibility requirements. We are actively working to correct these areas as part of our continuous improvement process.

Measures We Take

To ensure accessibility, Dick’s Drive-In Restaurants:

  • Integrates accessibility checks into website design and content updates;

  • Trains staff and partners involved in digital development and publishing;

  • Monitors accessibility issues reported by users and takes prompt action to address them; and

  • Reviews accessibility compliance on a recurring basis.

Feedback and Assistance

We welcome your feedback and inquiries about the accessibility of our website or other digital content. If you experience any difficulty accessing information or functionality, please contact us:

Please include your contact information, the page or feature you were trying to access, and a brief description of the issue. We will make reasonable efforts to respond within five (5) business days and provide an accessible alternative where possible.

Scope and Applicability

This Accessibility Statement applies to the public, informational website located at https://ddir.com, the public online merch website located at https://ddir.store, and any other associated online services operated by Dick’s Drive-In Restaurants.

While our website is available internationally, it is designed for users in the United States and maintained in accordance with U.S. accessibility laws and standards, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, where applicable.

Ongoing Commitment

We recognize that accessibility is an ongoing process, not a one-time effort. Dick’s Drive-In Restaurants remains dedicated to maintaining an accessible and inclusive digital environment and welcomes community feedback to help us achieve that goal.

Approval and Review

This statement has been approved by Dick’s Drive-In Restaurants and is reviewed at least annually, and additionally whenever significant website changes occur.